Big League Transportation, LLC – Privacy Policy

Effective Date: 10/24/2025

Website: www.bigleaguetransportation.com

1. Information We Collect

We collect the following types of personal information:

a. Information You Provide Directly

  • Name, company name, and contact details (email address, phone number, mailing address)

  • Account registration information

  • Payment and billing information

  • SMS consent and phone numbers for text message communications

  • Information submitted through web forms or quote requests

  • Employment or carrier application details (if applicable)

b. Automatically Collected Information

  • IP address, browser type, and operating system

  • Pages visited, time on site, and referring URLs

  • Cookies and similar tracking technologies (for analytics and functionality)

2. How We Use Your Information

We use your personal information for the following purposes:

  • To provide logistics, transportation, and related services

  • To respond to inquiries, requests, or customer support needs

  • To send important updates, confirmations, and service-related communications

  • To manage carrier or customer relationships

  • To process payments and invoices

  • To improve website functionality and user experience

  • To send promotional messages (only with your consent)

  • To comply with legal obligations and enforce our agreements

SMS Communications:

By providing your mobile number and opting in, you consent to receive text messages from

Big League Transportation related to service updates, delivery notifications, or account

information.

SMS consent is not shared with third parties.

3. Information Sharing and Disclosure

We do not sell or rent your personal information. We may share information only in the

following limited cases:

  • Service Providers: With trusted partners who assist in business operations (e.g., IT support, payment processors, or load management systems).

  • Carriers and Clients: When necessary to coordinate shipments, deliveries, or transportation services.

  • Legal Requirements: When required by law, regulation, or to protect rights, property, or safety.

  • Business Transfers: In connection with a merger, acquisition, or sale of assets.

  • We require all third parties to respect the security and confidentiality of your personal

  • information and to process it only for the intended purpose.

4. SMS Privacy

We take your communication preferences seriously.

  • SMS consent is used solely to send transactional or service-related updates.

  • SMS consent is not shared with third parties or affiliates.

  • You may opt out at any time by replying “STOP” or following the instructions provided in our messages.

5. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, and resolve disputes.

6. Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, alteration, disclosure, or destruction.

7. Your Privacy Rights

Depending on your location, you may have rights to:

  • Access or request a copy of your data

  • Request corrections or updates

  • Request deletion of your data

  • Withdraw consent for communications

To exercise these rights, please contact us using the details below.

8. Cookies and Tracking Technologies

Our website may use cookies and analytics tools to improve user experience and monitor site performance.

9. Changes to This Policy

We may update this Privacy Policy from time to time. The updated version will be posted on this page with the revised effective date.

10. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us at:

Big League Transportation, LLC

Email: info@bigleaguetransportation.com

Website: www.bigleaguetransportation.com

Phone: 513.838.5758

Address: 100 E Rivercenter Dr., Covington, KY 41011